Just got this chair and I really love it. I am done with faux leather. They peel. Every faux leather piece of furniture I have ever owned has peeled after several years. This time I decided to go a bit spendy and get a real leather office chair. I really liked the way this chair looked and it does look great in my office. very contemporary and sleek. I chose white and it is a really nice shade of white. Not a bright, bright white, but with a slight hint of gray, yet unmistakably white. It looks so nice, that it made my office look shabby, forcing me to clean up all the clutter. The leather is indeed high grade cow leather and appears to be durable. The quality of the chair overall is excellent. You will definitely see why you are paying more for this chair. As for the comfort, I was a bit concerned to find the seat cushion was somewhat firm. I thought uh oh, how comfortable could this chair be? But much to my surprise, it is incredibly comfortable. I often work 10+ hours a day and even for sitting that long I am never uncomfortable or find myself readjusting my sitting position. Firm seems counter intuitive to being comfortable, but I have had chairs with Serta memory foam and although more plush, they flatten out quickly and become uncomfortable. This chair is adjustable 9 ways till Sunday. The lumbar support is awesome. It's one thing that cannot be adjusted, but I find it's perfect and doesn't require adjustment. The only thing I find annoying, albeit I may be nitpicking, is that the arm rests pivot in 3 directions and they move forward and backward. Nice feature, however you cannot lock any of these positions and I find that I'm constantly inadvertently moving these positions. Would be nice if these could be locked. The arm height does lock. This is a great well designed attractive and comfortable chair. I highly recommend it.