The rug arrived in perfect condition, rolled out flat with even edges, had minimum shedding when vacuumed, and is very soft underfoot. i would have given it 5 stars except the ivory background color as per the picture is not accurate. the photo shows a true ivory, what i wanted for my specific room. the actual color is a light tan or coffee with cream. the gray blue line that fades to light blue and seafoam green is not distracting if you have no other blue in your room decor. the chocolate brown is true to the photo. it is still a most handsome rug at a great cyber monday price with free shipping.