Not a positive experience.
Let me say I ordered this item on 1/3/14 and it finally arrived today, 1/22/14. I understand that oversized items need extra time because of the weight but delivery company number two had the item delivered last Thursday by delivery company number one and I still had to wait another six days. To add insult to injury, when I ordered it initially, there was a "Bonus" item of a tv stand being offered with it. When I asked customer service about it today, because it did not arrive with the sofa, they said that no such item was EVER offered with it, thus, the reason it was not with the sectional. I may be a lot of things but crazy is not one of them! There was a bonus piece advertised with it, now gone from the website. As for the sofa, it is soft on the chaise but extra firm on the sofa. It is very large and a nice piece of furniture. This was my first experience with Great Offer Stock and I have to say I will never again order an oversized item. It would be better to charge money for the delivery than to wait nearly 20 days for it. As for the "missing" bonus tv stand, suspect to say the least.