Got this umbrella and the package arrived damaged. After we had it sitting in the garage for a week we finally got a table and stand for it. We set it up and realized that the solar panel was missing as well as the directions. We figured it must have been lost when the damage occurred to the box. I contacted customer service and I received a replacement panel in 3 days!!! Popped in the new one and BAM!!! Awesomeness!!! LOVING IT!!!!