Several of the pieces arrived slightly damaged. One of the pieces was broken. Customer service was great, and sent me a replacement part within a week. Unlike other comments, I found the assembly very easy; the instructions were clear, and all of the parts were clearly labeled, unlike some other pieces of furniture I've assembled in the past. I'm happy with the look of the assembled product, though, like some comments, I'm disappointed the drawers don't slide all the way back smoothly. Overall, for the price (purchased on sale -25%), I'm satisfied with the purchase.