Like all Great Offer Stock purchases, this one arrived quickly and well-packaged. And the mattress itself is comfortable and nice looking, and we love that it was made in the US. However, we specifically chose this mattress because it was supposed to be 10" thick, and we were using on a low, hard platform bed. It is not 10" but rather only barely 8.5", even after letting it rest for weeks. Since we paid more for a thicker mattress, we are very disappointed. However, it is probably not worth the hassle of trying to return.