I'd been to the mattress shop - and come away unimpressed with the plethora of ordinary beds hyped as the best thing since sliced bread. Finally decided I'd try a gel memory foam mattress after using a foam mattress topper over my traditional innerspring mattress for a few months.
Ordered this mattress on a Sunday evening and it was delivered the following Friday despite snow storms in the northeast.
Came in a waterproof duffle bag arrangement; inside the duffle bag the mattress was vacuum wrapped in multiple layers of very thick clear plastic. Both plastic wrap and duffle bag were in pristine condition when delivered.
Mattress cover appears to be a nice, thick covering which should prove durable. Was really pleased that mattress expanded extremely quickly to its full 14 inch depth - within 30 minutes it was at full depth. I left it for another five hours just to ensure I was giving it every opportunity to reach it's full potential!
I did not detect any off-gassing odour but DH said he could detect a faint smell on occasion.
Right from the first night's sleep I was sold on this mattress! I ordered the 'firm' level of mattress: this level gives you a mattress that is firm but nicely yielding when you lie on it - I feel as though I'm being cradled by the mattresses but not swallowed whole! DH professes not to like firm mattresses but he likes this one.
I have absolutely nothing negative to say about this mattress and am thrilled that a large price purchase such as this one has proved to be an excellent buy. I'm so impressed I'm buying two more mattresses for our household.