This fireplace came packaged very well. It was easy to install, just make sure you anchor it to wood studs or use good drywall anchors. There are 3 flame color choices and flame intensity levels, which is a nice feature. There are two heat settings, low and high. We often used the the low setting in our loft and it warmed up the area quite nicely. Heed the warnings of the clearance required above the fireplace as it does generate a good amount of heat on the high setting. The timer on the remote control provides peace of mind for those who tend to forget to turn off appliances. This is a quiet fireplace and is aesthetically pleasing. One thing I wish it had was some kind of channel to hide the cord. I used pushpins to secure the cord below the fireplace. Yep, I'm that picky. Lol.