Short and sweet, I love my new fireplace. Worth every bit of 5 stars, unfortunately the were two weeks worth of delay in my satisfaction, due to poor handling of my product by the carrier (UPS). My package arrived severely damaged on the outside which in turn resulted in damage of the mantle. There was also a situation where the manufacturer put two of the same pieces in the box. I can't completely blame Great Offer Stock for either, nonetheless they were beyond efficient and courteous in getting the problem solved. They sent out another mantle free of charge within a couple of days after correcting the original problems. Despite the setbacks, I'm thrilled with my fireplace, and more importantly the professionalism of Great Offer Stock in handling my concerns. I will gladly continue to shop with such a reliable company!!