I ordered this for a client. The overall experience was great from start to finish - clear and customer-friendly website, easy payment, transparent pricing for customs duties and delivery (we ordered it from France), and very prompt delivery.
The product itself looks lovely, it's made of heavy, neatly perforated iron, it doesn't warp and it feels solid. The chrome bits look good, too. The ornaments are glass, not crystals - the price reflects this - but they are very pretty and very easy to attach to the chandelier. Some of them were scratched or chipped, which is probably because they were wrapped in pairs, and not individually. The customer service dealt with this quickly and I'm now waiting for replacements.
Very good quality for the price, great service.
