This rug is truly AMAZING! It is soft and plush, your feet will be in heaven. It is indeed a high pile rug with comforting thickness. Your feet will definitely enjoy it! The color is true to form... charcoal gray and white and will add a touch of elegance to any room decor. It looks rich, elegant, and compliments glam decor nicely. My hesitation from providing 5 stars is because there has been 'shedding'. I seem to find strands surrounding the rug, and only two people walk on it (without shoes). I've only had this rug less than a month, so I am concerned about the durability. I'm hoping the 'shedding' will end. If not, the rug will be bald and I will be terrible disappointed with this investment.