The item arrived unassembled, After talking to customers service she said that only included the fireplace. I did say I would not accept the item if it was unassembled , however I decided to keep it. It is a nice piece of furniture does not heat my family room( 18x20 with a 13 foot cathedral ceiling). The description of the btu was misleading. I gave it four stars because the furniture is a nice addition to my family room in addition to the cabinet space. Should add that the cabinet needs assembling.