The rug arrived promptly and was packaged for protection. It is a bit darker than pictured but that worked out perfectly because I was afraid it was going to be too light. It is sturdy, yet soft, and adds a touch of elegance to our entry hall. Since our new home has tile floors, I am going to measure to see if the 8 x 12 would be too large for the living room. Wish it came in an 8 x 10. I would recommend this rug to anyone because it met all of my expectations .... beautiful rug.