White glove delivery was appreciated. All packing materials were taken away. The piece was in perfect condition - not a scratch or dent anywhere. The console looks exactly as pictured - it's dark, dark brown - which is what I wanted. It looks like a quality piece of furniture - beautiful, solid wood - a nice addition to our newly remodeled living room. We've already received lots of compliments. Only 2 comments. 1.) The center sliding glass doors have no stops going either direction - and they need to be perfectly centered to open the drawers. 2.) The drawers are a bit tight opening and closing - especially the top left drawer. But, we love it and after looking at about a dozen furniture stores, this was a great find for us - and at a great price. Being reluctant to make such a big purchase online, I can honestly say it was a great experience.