Chandelier was delivered a few days after order placed. The carton was well packed, protecting all parts, especially the crystals. After unpacking the ceiling canopy, crystals, and the remaining parts, I recommend checking the description and quantity of each item listed in the Instructions For the easiest installation install the canopy without any crystals or bulbs. First shut off the circuit breaker providing power to the existing ceiling box. Install the provided Universal mount plate with 2 supplied screws into the outer tabs of the existing box. Make sure the screws are properly tightened so the mount stays in place. The ceiling box black, white and bare wires should be routed through the center hole in the mounting plate. Raise the ceiling canopy close to (around 6") below the ceiling with a helper holding it. Connect the canopy bare ground wire to the mounting plate with supplied screw. Twist canopy to ceiling box wires, black to black then white to white and twist on clockwise the provided wire connectors until tight. Gently lift the canopy up to the ceiling, aligning the 2 preinstalled threaded studs matching the holes in the canopy (you need 2 people for this). Once the threaded studs protrude, install the cap nuts and tighten until the top of the canopy is flush with the ceiling. Do not install the bulbs until the crystals are completely installed. I recommend starting installation of the crystals from the center, then working each concentric ring until the outer rings are complete. Installing the crystal ring to the canopy takes times as you first have to open the small metal rings with your fingernail to attach to each location on the canopy. Now you can install the 4 light bulbs and turn on the power. All in all it took me the better half of a day to install and assembly all the components. The chandelier look fabulous whether lighted or not. It is definitely a bargain if you don't mind spending a few hours assembling. I highly recommend this flush mounted chandelier for a Foyer.