The lamp is very pretty. When I received it I noticed there was a light bulb in the box and I thought..... " how nice, I've never had a light bulbs given w/a lamp" come to find out it was not even close to the right light bulb lol! But more of an issue is it was missing parts and the instructions were cut in half w/only 1 of the halves included. Of course the half that had the missing parts on it, so it was difficult to try and explain the parts I was missing but Great Offer Stock did a great job of figuring out and sending me the missing parts quickly! Awesome customer service! Thanks overstock!