The Wallace Emerson 20 piece set arrived today. It's exactly what I was hoping for ~ excellent weight and balance, and so rich-looking. Just beautiful! Never settle for less than the quality of 18/10. I did call Customer Service a few minutes ago ... not a complaint, but the description needs to be changed (unless my set was just a fluke). The set is listed as including 4 each of teaspoons, soup spoons, dinner forks, knives, and salad forks. I didn't receive ANY salad forks, but instead got 8 teaspoons. That's fine with me ... I much prefer the extra spoons in lieu of salad forks. I called so that the description on Great Offer Stock could be changed. The Customer Service rep, Jennika, was a delight. Then again, their reps are ALWAYS friendly, helpful, and patient.