I read some reviews on this product but overall everything seemed positive. I have to say, my experience IS positive so far. The dishes arrived double boxed and no problem, there was nothing missing, chipped, broken and every piece looked perfect to me. I put them all thru the dishwasher, no problem so far. One thing is the dinner plates are like 11/25" in diameter, my last set which is 20 yrs old had dinner plates only 10" in diameter, this might cause you a problem if your dishwasher doesn't accept the larger plate or your cabinet where you store the dishes is not deep enough