The chairs were a week late in being delivered. One set of chairs had not had the clear protective coating applied to the legs so I had to do that myself. All chairs had a seat depth of 18" not 24" as described. The cushions that come with the chairs, while soft and fitted, make a person sit way too high at a table. So instead of seat cushions, I have to have lumbar cushions custom made to make the chair more inviting. Despite all these problems, I love the style, shape, color and sturdiness of the Kubu dining chair. Customer Service was helpful in resolving my issues.