These are very nice, every day type dishes. The plates are big, and the salad plates are a good alternative for a smaller meal. I love the shape of the bowls and the coffee cups are nice, although smaller than I usually use (which isn't necessarily a bad thing.) They seem well made and the design is subtle, but pretty. When I received the package, the top bowl had unfortunately been broken in transit. I contacted Great Offer Stock through their live chat, and they said they would replace it. Their customer service kept me updated every couple of days as to the status of the replacement until it arrived several days later. They were very responsive and truly exceeded my expectations in how they handled the replacement.