These dishes are very nice and a good value. I ordered two sets and when they arrived, one of the smaller plates in each box was shattered (not just cracked or broken in half). There is very little padding between the plates and too much room for them to flop back and forth during shipping. The fact that it was the SAME plate that was broken in each box suggests a packing problem. I contacted Great Offer Stock and was told that I would receive the replacements within a week...which I did. But rather than send two new plates...I received two whole sets of dishes! I'm not complaining, but that doesn't seem like a very economical way to replace parts. The interesting thing was that the SAME plate was broken in the same way (shattered) in one of the two replacement boxes. I don't blame Great Offer Stock for this at all, but I do think the manufacturer needs to rethink their packing!