After reading a bunch of the other reviews, I was a little hesitant to order this but decided to do it anyway. I'm so glad I did! Everyone else seemed to have been basing their low rating on missing hardware or being difficult to assemble, however none of the pieces were missing and it wasn't any harder to put together than your average *** piece of furniture. I was able to easily assemble this by myself in about an hour or so tops. The quality is way better than I'd expected, and it's very sturdy and well-made. The charcoal grey upholstery and wood finish look exactly as they do in the photos, and there are even wood caps included to plug the screw holes. For under $400 you can't beat the style and quality of this - well done, Baxton Studio, well done!