I don't know why so many low star reviews for this item. You get what you pay for, right? If you would like expedited service, white glove delivery and assembly I think there is a very WEll known store for that, but they also charged like 8X more for a very similar item. That is exactly what happened to me.
Earlier this fall, I shopped for an Armoire - I knew I wanted sleek looking, midcentury design Armoire, preferably all wood - but there is no one making real wood furniture anymore!
The one I picked it cost around $1600 - and after some thinking(why would I spend so much money on an Armoire???) I decided to cancel the order and still got charged around $* for white glove delivery that never happened (because items was shipped to warehouse).
Vertex 1 door/5 drawer Armoire is such a steel for the price. It has a beautiful brown/dark Grey/Charcoal color. I personally love it! I purchased few more items in similar style to go together in my bedroom.
Yes, it does arrive in three large boxes, and yes there are a lot of parts to assemble. But I find it actually fun and useful to go through that process. It's almost building a furniture lego toy for adults. So Relax and be happy you scored awesome looking piece of furniture for such a little$$$! :)