I ordered 2 of these rugs 5x8 in white. The quality Is superior. It added elegance and character to family room and office. One of the rugs was soiled. Appeared to be water damage in shipping. I called Great Offer Stock and they sent UPS to pick it up the next day, no charge to me and within the next four days I received a replacement rug. I am so very happy with purchase and Great Offer Stock for being professional and geninue in there business. I will shop Great Offer Stock as often as possible simply because the service is amazing. I really need this same rug in white size 4x6. For any of you unhappy customers that purchased it, please return it promptly to the store, I'm waiting for it. They no longer have the white in stock.