I have washed the 2 towel sets but haven't used them yet. They are well made and feel soft to the touch. Never had 900 GSM Egyptian Cotton towels before so I didn't know what to expect. Don't know that I would call them luxurious, however! Excellent customer service. The first towel set I received came without one washcloth, and one of the bath towels was slightly frayed and had several loose threads. Great Offer Stock shipped me another 2 towel set order right away without question. Looking forward to using them soon!