After hearing that my nephew, who is a college junior, loves his so much that he takes it with him when he goes home, I knew which mattress topper to get for my freshman son. The Twin XL fit the dorm's XL mattress great & he reports that it is very comfortable. Initially I was sent the wrong order but called customer service on a Saturday night (the representative was wonderful) and my correct order was here by Wednesday. They sent me the return label for the wrong order & it was simple to just drop off at UPS. Very happy with the topper, but thrilled with the respectful, quick, & stress free resolution to a problem! I would not hesitate to order from them again.